Orders & Prints
For questions regarding print sizes, editions, availability, payments, or an existing order, feel free to get in touch.
Shipping & Delivery
If you have questions about shipping, tracking, delivery times, or an order that hasn’t arrived as expected, please contact us and include your order number.
Issues with Your Order
If your order arrives damaged, incorrect, or there is another issue, please send a brief description along with your order number and, where relevant, photographs of the item and packaging.
Contact
For all support inquiries: cleoidus@gmail.com
Please allow 1–2 business days for a response.
Feedback
cleoidus has grown through sharing my work with people online, and one of my favorite parts of that has been seeing where the work eventually ends up. If you’ve ordered something from the shop, I’d love to know about your experience ; from the website and packaging to the print itself and how it feels seeing the work in person. Whether there is something you particularly loved, something you think could be better, or simply something you would like to see from cleoidus in the future, please feel completely welcome to tell me. This is something I’m continuously building and hearing directly from the people who choose to collect and live with my work is incredibly valuable to me. Your feedback helps me understand what is working, what could evolve, and how I can make the experience around the work just as considered as the work itself. And if you ever feel like sharing a photograph of your piece in its new home, I would absolutely love to see that too.